Introduction
At Hotel Caledonian, we care as much about your privacy as we do about your comfort. That's why we want you to know how we process your personal data and for what purposes. Here you'll find all the information about the responsible and secure use of your data in accordance with current regulations.
User information
JAMALDA, SL, as the data controller, informs you that, in accordance with Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December on data protection and the guarantee of digital rights (LOPDGDD), we will process your data as set out in this Privacy Policy.
In this Privacy Policy, we describe how and why we collect your personal data, what we do with it, who we share it with, how we protect it, and your choices regarding the processing of your personal data.
This policy applies to the processing of your personal data collected by the company for the provision of its services. By accepting the terms of this policy, you agree to our processing of your personal data as defined in this policy.
Contact
Company name: JAMALDA, SL
CIF: B59341784
Address: Gran Via de les Corts Catalanes, 574 – 08011, Barcelona
Telephone: +34 93 453 02 00
Email: caledonian@hotel-caledonian.com
Key principles
We have always been committed to providing our services with the highest level of quality, which includes treating your data securely and transparently. Our principles are as follows:
- Legality, data minimization, and purpose limitation: Only personal data necessary for specific, explicit purposes is collected and used only for that purpose.
- Retention: We retain your personal data lawfully and appropriately and only as long as necessary for the purposes for which it was collected.
- International transfers: When your data is transferred outside the EU/EEA, it will be appropriately protected.
- Third parties: Personal information about users accessing the website is never shared with anyone except when required by law or with your express permission.
- Direct Marketing and Cookies: We comply with applicable legislation regarding advertising and cookies.
- Truthfulness and accuracy of data: The user of the website will be solely responsible for the truthfulness and accuracy of the data submitted to the website, exonerating JAMALDA, SL, from any liability in this regard.
Collection and processing of your personal data
The types of data that may be requested and processed are the following:
"Contact" section: the data you provide will be processed for the purpose of responding to your queries or requests and providing the services you have requested.
"Reservation" section: The personal data provided in this section will be processed for the purpose of managing the reservations you request. In all cases, the data provided may be processed for the purpose of compiling internal statistics to improve our services. The personal data provided will only be retained for the duration of our business relationship and will be blocked once it has ended, for the period established by legal requirements. The data will be available only to the Courts and Tribunals to address potential claims, after which the data will be deleted. The legal basis for processing your data is the fulfillment of the contractual obligations you assumed when requesting our services.
Whenever we request your personal data, we will clearly inform you what personal data we collect and for what purpose.
User rights
In relation to the collection and processing of your personal data, you can contact us at any time to:
- Access your personal data and any other information indicated in Article 15.1 of the GDPR.
- Rectify your personal data that is inaccurate or incomplete in accordance with Article 16 of the GDPR.
- Delete your personal data in accordance with Article 17 of the GDPR.
- Restrict the processing of your personal data in accordance with Article 18 of the GDPR.
- Request data portability in accordance with Article 20 of the GDPR.
- Object to the processing of your personal data in accordance with Article 21 of the GDPR.
- If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
You can exercise these rights by sending a reasoned and accredited communication to caledonian@hotel-caledonian.com.
Legitimacy
The processing of your personal data is based on the consent you grant JAMALDA, SL when you provide us with your personal data. The withdrawal of this consent does not, under any circumstances, affect the execution of the contractual relationship we have or may have in the future.
Communication of personal data
The data provided will only be shared with companies associated with JAMALDA, SL for the provision of the various services requested or to which, pursuant to applicable legal provisions, we are required to provide information. The company will not transfer any information except under legal obligation.
We inform you that JAMALDA, SL will not communicate your personal data to any third party except to the companies that act as Data Processors under the service provision contracts signed between JAMALDA, SL and each of these companies in accordance with the provisions of article 28 of the General Data Protection Regulation and that they will process the personal data on behalf of and on behalf of JAMALDA, SL.
Changes to the privacy policy
JAMALDA, SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, the Provider will announce the changes on this page with reasonable notice prior to their implementation.
Legal information
The requirements of this policy supplement, and do not replace, any other requirements under applicable data protection law, which shall prevail in any event.
This policy is subject to periodic review, and the company may modify it at any time. When this occurs, we will notify you of any changes and ask you to reread the most recent version of our policy and confirm your acceptance.